This is a starting template, not legal advice. Confirm the actual form delivery, analytics, call tracking, advertising, payment, retention and service-provider practices, then have Alberta counsel review it before publication.
Information We Collect
When you request a quote, we may collect your name, phone number, email address if provided, pickup address or neighbourhood, vehicle details and any photos you send.
When you sell us a vehicle, we may collect your full name, address, government-issued photo ID details, vehicle registration and VIN, signature on the bill of sale, and payment details needed to send you money. If someone sells on the owner's behalf, we also collect the authorization documents provided.
When analytics or advertising tools are enabled, the website may collect basic technical information such as IP address, browser type, pages visited and how you arrived at the site through cookies or similar technologies.
Why We Collect It
- To prepare and send you a quote
- To arrange and complete vehicle pickup
- To verify ownership and identity before buying a vehicle
- To complete the bill of sale and pay you
- To meet legal requirements, including applicable Alberta scrap-metal transaction reporting rules
- To improve the website and understand how people find us
How Long We Keep It
We keep transaction records for as long as applicable law, tax requirements and legitimate business needs require. Alberta scrap-metal rules may require prescribed transaction information to be retained for at least two years. The proposed business policy is to delete quote requests that don't lead to a sale after 12 months; confirm that this matches the systems actually used before publication.
How We Protect It
We use reasonable administrative, technical and physical safeguards appropriate to the information, including password-protected systems, access limited to staff who need it, and secure storage for paper documents.
Your Choices and Rights
- Ask to see the personal information we hold about you, subject to applicable limits
- Ask us to correct information that's wrong
- Opt out of marketing messages at any time
- Set your browser to refuse cookies, though some site features may not work
Contact Us About Privacy
Privacy Officer
Best Cash 4 Cars
Edmonton, Alberta
[PHONE]
If you're not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner of Alberta.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.